Office activation

Option 1: From the Backstage view

1. Open an Office 2010 (e.g. Word 2010) and click the File tab.
2. Click the Help tab and then click the Change Product Key link.

3. Enter the product key found at http://www.elettra.eu/sn and click “Continue.” On the next dialog, click “Install Now” to install your key. You will see a progress bar page and then a dialog box saying configuration has been successful. Click “Close.”

4. Close and restart the application and follow the on-screen instructions to complete activation (an internet connection is required). After restarting your Office application once more, click File tab | Help to see your activated status.

Option 2: From Control Panel

1. Click on Start Menu > Control Panel > Programs and Features (or Add/Remove Programs, depending on your operating system). Click on your product, e.g. Microsoft Office Professional Plus 2010, then click “Change” on the top menu.
2. Select the option to “Enter a Product Key.”
3. Enter the appropriate product key found at http://www.elettra.eu/sn and click “Continue.” On the next dialog, click “Install Now” to install your key. You will see a progress bar page and then a dialog box saying configuration has been successful. Click “Close.”
4. Close and restart the application and follow the on-screen instructions to complete activation (an internet connection is required). After restarting your Office application once more, click File tab | Help to see your activated status.

TIPS: Word has stopped working

• Microsoft Word 2010 Stops Working and prompts to open in Safe Mode when reopening.
• Login to Windows 7 using an account with administrator priviledges Open Microsoft Word 2010 in normal mode (not Safe Mode) as if creating a new document.
• Select "File", "Options", "Add-Ins", Manage: "COM Add-Ins" and click on "Go".
• Uncheck COM Add-Ins "Send to Bluetooth" if the following: "Location: C:\Program Files\Motorola\Bluetooth\btmofficea.dll" and "Load Behavior: Load at Startup."
• Click "OK".
• Close Word and open any Word document.

The problem is associated with a Motorola Bluetooth module which installs a "Send to Bluetooth" COM Add-in option via a btmofficea.dll file. Resolution is to disable the COM Add-In under Microsoft Word Options, Add-Ins, Manage COM Add-Ins.

Note: Installing Office 2010 Service Pack 1 does not resolve the issue.